Delegation & Outsourcing For Small BusinessesHow often do we spend our Sunday afternoons working through our book-keeping when we should be out relaxing with our family and friends?
For most new and small businesses we end up working long hours and try tackling everything from the accounts to maintaining a website – with little opportunity to recharge our batteries before Monday morning and the start of a new week.
Prioritising our workload can help; working smarter not harder – but what about getting someone else to do the work – outsourcing?
We often try and cut corners and save costs by doing it ourselves – but are the savings real?
Consider the following example: -
Barry is a self employed plumber and typically charges £60 an hour. He regularly spends 3 - 4 hours every Monday doing his books and bills for the previous week. Had he been working for those three hours he would have made £180.
By outsourcing the bookkeeping to a local book keeper he will remove the admin nightmare and free up time to spend on his clients. If the bookkeeper charges £8 per hour and takes half a day a week then 4 x £8 is a small price to pay.
Finding a good local bookkeeper can be difficult – speak to other small businesses locally or someone within your network of contacts.
And there are other advantages of having a bookkeeper:
So what do I get out of delegation?
Start with the end in mind. You would like your customers to continue to receive an excellent service and pay the bills on time. So start by working out what you do at present.
Having identified what you can let go, it's now time to set out in detail how you expect the work to be carried out – in terms of quality, timescales, costs, etc.
Give the person you are delegating to the authority to get on with the tasks and also the resources. If training is required then this needs to be addressed too.
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